ServAssist transforms the work of the Mobile Service Contractor by deftly managing service calls, documentation, labor and materials while the work is in progress - rather than at the end of the job or work week.
ServAssist documents your efforts and produces a professional, customizable, electronic service ticket. This ticket is immediately sent back to the Home Office and avoids the clutter of error-prone, handwritten paper work orders.
ServAssist reduces the dollar loss of time and materials spent that are forgotten during the course of the job. ServAssist increases cash flow because completed job orders are available to bill immediately - not at the end of the day or end of the week.
Key Features
Manages service calls by:
• Showing “at a glance” what service calls are scheduled for today.
• Integrating customer information from your iPad Contacts rather than re-entering it into a form.
• Utilizing Apple Maps for directions to the job.
• Selecting material and labor items from a preloaded resources list.
• Using Siri’s® dictation feature for describing “Work Requested,” ”Work Performed,” and searching.
Reduces errors by:
• Documenting work as the job is progressing, rather than re-creating activities after the fact.
• Ensuring the right resources for the job, with the right pricing.
• Providing your customer with an accurate, professional, legible Service Order with no scratch-outs and fewer misspelled words.
• Attaching job photos to Service Order to validate before and after results.
Reduces Costs and Increases Cash Flow by:
• Eliminating costly multipart forms, which cost upwards of US$500/year.
• Speeding up invoicing and cash flow by providing customers and your Home Office a completed work order emailed immediately.
• Removing the problem of lost paperwork. Work order, associated photos, notes, and other data is transmitted together, and backed up automatically.
• Capturing detailed Labor and Material used as the work progresses; reducing loss due to unbilled “forgotten” items.
• Providing immediate notification to the office when a job has been completed.